We Don’t Sit…

CSC specializes in connecting families with highly qualified college student childcare providers in a safe, convenient, and reliable way. Allowing you to sign up, search, select and schedule at the click of a button!

We PLAY!

CSC specializes in connecting families with highly qualified college student childcare providers in a safe, convenient, and reliable way. Allowing you to sign up, search, select and schedule at the click of a button!

    How It Works

    Create a CSC account and login to your dashboard from your favorite device.

    Search through CSC’s database of qualified college sitters by date/time needed, experience and more to select the sitter that best fits your family’s needs.

    Schedule the sitter that works best for your family and they will arrive ready to not just sit…but PLAY!

    View our Frequently Asked Questions for more details.

    • What happens if I’m late?

      Please include estimated travel and report time when requesting a booking. The booking’s end time should reflect the time the sitter is leaving your home, and should not reflect parental arrival. Parents are only charged for the time that the sitter is in the home so if a sitter leaves before a booking’s end time, you will not be charged for the remaining time. Many sitters have class, other bookings, or extracurricular activities scheduled for after their booking. Arriving past the booking time can potentially make our sitters late to their other obligations. Because we want to respect our sitters and their time, parents who arrive after the end of the booking time will be charged to the next hour. For example, if your booking ends at 5 pm and you arrive at 5:15, sitters will complete the booking until 6 pm.
    • How do I edit my payment information?

      Each individual section (calendar, invoices, notifications) has its own setting. Under your tab for invoices is the settings wheel. If you click on it, you will be prompted to edit your credit card information and can edit your billing address as well. You may also reach out to your community manager to update it for you!

    • Why is there a 2-hour minimum?

      This is to respect our sitters time and make it worth their while. If you need a sitter less than two hours, just indicate that in the comments to the sitter, however, the full two hour booking will be charged upon completion.

    • How does favoriting a sitter work?

      You have the option to “favorite” a sitter which you can do by going to “Sitter Search”, clicking on the sitter’s profile, and then clicking the “Favorite” button in the top right corner of the window. Your favorited sitters will pop up first when searching for a date and time if they match the criteria you entered!

    • What are the rates?

      The rates range from $13/hr – $18/hr depending on number of children and your location. After you register (It’s FREE!) then click on the community tab to see the local rates for your area.

    • Why do I need a credit card to sign up?

      Our website requires your credit card information when creating a profile to act as a safeguard for our sitters. We want to ensure our sitters’ profiles are only being seen by real families.

    • What can I expect from CSC sitters?

      Every sitter is to meet the following expectations which includes but is not limited to the following:

      – Responding to booking requests within 24 hours

      – Being on time

      – Being knowledgeable and experienced enough to handle any situation in the best way possible

      – Staying engaged with the kids (no cell phone unless communicating with the parent, or in case of an emergency)

      – Following expectations of parent (no screen time, no soda, etc.)

      – Cleaning up after themselves and any messes made during play time

      – Having good communication skills

      – Giving the parent lots of feedback from their time babysitting

      – Staying on top of their availability (if it says they are available, they should be!)

      – Genuinely loving children

      – Having fun!

       

      If any of these expectations aren’t met, please let your Community Manager know right away!

      Please note we our sitters are childcare providers and do not include housecleaning services or errands.

    • How do I book a sitter?

      After logging in to CSC, at “MY DASHBOARD” click on “Book Sitter”. Next complete the date and time you need childcare, click “Browse”.  We recommend searching using range mode. This will give you a broader list of sitters available. We will then search who is available, you click on the sitter of your choice and after reading about them and their qualifications, click “Book”. It’s that easy!

    • How soon in advance do I need to request a sitter?

      The childcare provider is immediately notified via text message and email that you have requested them for a certain date/time. They will respond to your request within 24 hours. However, if you are looking for same-day childcare needs, please contact your local Community Manager directly. 

    • Will I be notified when the childcare provider has accepted my request?

      Yes! The minute the childcare provider accepts your request, an email is sent to your inbox to confirm the booking. You also have the option to be notified via text message, select this option in the notifications star tab in your parent dashboard.

    • What if I’m not sure how long I will need a sitter?

      You may be home earlier or out later than expected. If you are, that is fine! When requesting a booking, enter the start time you would like them to arrive and select an estimated end time (as long as this end time DOES NOT exceed their block of availability- you must have the sitters permission if you need to arrive late). After the childcare provider has ended their “Playtime”, they will complete your booking online. This completed booking will be for the exact hours that they worked for you. YOU WILL ONLY BE CHARGED THE HOURS THAT YOUR SITTER IS ACTUALLY THERE, NOT YOUR INITIAL REQUEST.

    • How are sitters paid?

      Payments are made monthly from your credit card, on file, to CSC and forwarded directly to the sitters bank account. They are paid bi-monthly. No awkward “how much do I owe you” cash payments!

    • Will I be charged booking fees?

      NO! CSC does not charge any booking or subscription fees. However, your credit card is charged on the 1st of every month if you use our service and there will be a $2 credit card processing fee tacked on to your invoice for that month.

    • Can I book a sitter overnight?

      Absolutely! Although some sitters may not have overnight hours posted for their availability, that doesn’t mean they aren’t willing to help out! Ask your Community Manager to assist you in finding a sitter that fits your needs. 

    • Can I meet a CSC sitter prior to scheduling a booking?

      Yes!  We understand that some families would like to be able to meet their childcare providers in person before booking. We recommend booking the childcare provider for two hours while you supervise!

    • How do I cancel or modify a booking?

      It’s simple! Just login to your account and click on the booking tab in your calendar that you need to modify/cancel. To modify: simply change the times and submit. To cancel: just click on the link “Cancel Booking”. Note that you will be charged a $25 cancellation fee for any bookings canceled within a 48 hour time frame. Your sitter is notified immediately via text message about the cancellation or modification.

    • How does the mileage cost work?

      There will be a $0.50 charge for every mile driven after X miles (there is no charge for bookings within X miles, roundtrip). We want to help compensate our sitters for their drive-time while also encouraging families to book sitters who live nearest to them! To see how far away a sitter lives from you, click “Calculate Mileage Cost” before booking the sitter. To find out the mile radius in your community, reach out to your Community Manager (ranges typically fall between 10-20 miles).

    • What browsers does the College Sitter Contact site support?

      For the best experience using CollegeSitterContact.com, we recommend using one of the following browsers:

      – Google Chrome 50 and higher
      – Mozilla Firefox 44 and higher
      – Microsoft Internet Explorer 9.x and higher (10.x and higher preferred)
      – Mac OSX Safari 8 and higher
      – Safari for iOS 8 and higher
      – Chrome for iOS
      – Chrome for Android

    About CSC

    Welcome to CSC, where your family’s childcare needs are our #1 priority!

    CSC is an online childcare service that believes families all over the United States deserve to be getting the best, most reliable childcare possible – without having to take the time to sort through applications and sit through interviews to find a childcare provider who fits their family’s needs. That is why CSC does that for you! CSC has a professionally trained staff of community managers who conduct face-to-face interviews with each college student who submits an application to become a CSC sitter, check their references and facilitate their orientation and training. You then get to sort through the profiles of all of the high quality sitters and decide who best fits YOUR needs. If you ever have any questions through the process, CSC staff is available and ready to answer them!

    Our Team

    Jill Arthur

    Founder and CEO

    Hi! I’m Jill, founder and CEO of CSC. My vision is to help parents find well-qualified options for childcare and connect students with wonderful families to engage during their college years. It is rewarding to hear their testimonies! I am passionate about child development and blessed to be able to continue to spend time as a sitter with CSC families. Gratitude fills my heart for all of the help, support, and encouragement that people have given me along the way. CSC wouldn’t be what it is today without a dedicated management team, wonderful sitters and our loyal families. One of my goals for CSC is to use proceeds to start a non-profit to foster the growth of happy and healthy children. We are always striving to improve, so please let us know how we can better serve you!

    Danielle DeRouen

    Regional manager

    Hi families! I’m Danielle and I am the regional manager for CSC! I started sitting for CSC during my last summer and semester at the University of Iowa and instantly fell in love with this platform and how easy and convenient it is for students.  After graduating, I relocated to Fayetteville, AR and instantly reached out to Jill about making CSC happen here and I am so excited we have been able to bring reliable and quality childcare to another community! I have a deep passion for all little humans and love getting to spend my days hanging out with awesome kiddos. In my free time, I love to read, hike, and attempt to play tennis! I am here for any questions or concerns you may have!

    Michael Arthur

    Chief Financial Officer

    Hello, my name is Michael and I am your go to guy for any questions regarding invoices and billing. As part of the management team, I am constantly receiving feedback from parents on how convenient our website makes the scheduling and payments  – no quick runs to the ATM to grab cash and easy-to-print invoices make receiving tax reimbursements a breeze. I remember the day when my sister, Jill, shared with me her idea for CSC. Awesome! It’s exiting to be on board with this growing company! Let us know if there are any ways we can better assist you.

    Jaime Petsel

    Creative Artist

    Hey there! I have been working with CSC since it was just a seed of an idea, making me reminisce back to our college days at The University of Iowa. CSC started from an idea, and from there I worked with Jill to help paint that vision into something bigger. I am so grateful to be working with such an amazing group of people that hold such strong values towards helping others and being part of a community. CSC is a company that takes pride in quality childcare and building a strong team of qualified individuals. CSC has helped cultivate my passion for design and has provided me with the opportunity to help others in our community. I welcome the opportunity to discuss any ideas or advice that will help our creative team grow.

    • Jill Arthur

      Founder and CEO
    • Danielle DeRouen

      Regional manager
    • Michael Arthur

      Chief Financial Officer
    • Jaime Petsel

      Creative Artist

    Parents Say

    Kind, capable, experienced… Our daughter’s first babysitter – and we felt very comfortable leaving our babe in Alyson’s charge!

    - Erin Payne-Christiansen

    Emma was great! Our seven-year-old daughter raved about her and asked when Emma could come back. Our little guy (1 year) was immediately comfortable with her. She even brought along a craft for our daughter to do!

    - Amie Ohlmann

    Courtney is an excellent sitter! She was wonderful with the kids and super responsive.

    - Laura Ebinger

    Awesome, awesome sitter. A kind and conscientious person. Lynn came through for us on very short notice. Thank you!

    - Leah Agne

    Jill brings so much Joy to her job. She is smart, engaging and truly cares for my two kids. She is my new go-to sitter

    - Linda Cadaret

    Beth is lovely and very competent!

    - Erin Payne-Christiansen

    I highly recommend Kenady! We have had her babysit a few times and everything always goes great!

    - Chantal McCabe

    Morgan is dependable and easy to communicate with, and my kids have a good time with her. Asked one of them what to write here. Got this:
    “[Morgan] is really nice and listens well and pays attention. Also helps us take turns when we want to talk.”

    - Julia Buchkina

    Hannah was super awesome! My 4 year old talked about how great her day was for hours after she left and wanted to know when she was coming back again!

    - Kristin Edwards

    Amaris was great; our son didn’t want her to leave!

    - Christina Andrews